Novotel Ambassador Seoul Dongdaemun Hotels & Residences

The residence rooms were comfortable and the in room amenities was truly great. Washing machine, full set of utensils, Nespresso machine and microwave were very useful. The Japanese style toilets with buddy was a plus point for this hotel. The location which was a 5 mins walk to Dongdaemun History & Culture Station makes this a desirable location to stay when at Seoul. Also there is a restaurant called Kebabway nearby, run by Mr. Saad which makes the loveliest kebabs and fries we have ever had. Great for people looking for halal food at this area . I would gladly stay here on my next visit to Seoul.

The location is perfect, it’s close to a lot of restaurants and to the metro station. The staff was very friendly, especially at the breakfast. The breakfast buffet was solid, but could be improved for a five star hotel. The kids play area was awesome! I think the hotel is perfect for families… The staff was always very nice to our little son, even when he made a mess at the breakfast. The bed was huge and very comfortable. The A/C could be a bit quieter and the sofa and the furniture looked a bit used and not quite five star. One of the toilets smelled a bit for some days. Overall for our family vacation, I think the hotel was optimal.

Love this hotel have a family room, service is great and housekeeper is so nice and friendly. Room is clean. Love the smart room control. Concierge is helpful. Walkable distance to DDP and shopping areas, so great for family who wants to visit the Diki Diki Playground inside DDP.

Upon check-in we were excited to upgrade our residence to a level higher, and we were also greeted at the residence with a gift cake for my birthday. Communication with all the staff was excellent, the room was cleaned daily and very well. The room itself (residence) was a great size and also liked the instructions for the appliances (washing machine, hob etc). The breakfasts were amazing, there was a buffet with local specialties as well as the more usual European breakfasts. The location of the hotel is convenient for visiting many attractions (near 3 stops of different branches of subway and buses). Very close to the hotel there are convenience stores, as well as shopping centers with popular stores, pharmacies.

This hotel is located downtown so it's really convenient for tourists to get around in the city. The view and breakfast are also fantastic, for you can see Seoul Tower through the windows of the 20th-floor lobby, and a variety of foods are offered in the morning, and they taste good as well. The room is always clean and tidy, so I believe housekeepers are very professional and efficient in their work.