Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Rooms were clean, though a bit small. 2 adults and 2 prisch kids fit comfortably enough on 3 single beds (we pushed two tog). Sockets for SG plugs are available, lol. Gym was well-equipped and maintained for holiday workout purposes (treadmills, think I saw an elliptical and stationary bike), decent range of free weights, weight machines and kettlebells.

We stayed at the Novotel Dongdaemun for around a week in late October. Overall, we enjoyed our stay here and would come again. We'd give it 8.5-8.8 points (which rounded up is 9). Pros: - The staff are efficient and helpful. We ended up having a late lunch at the restaurant one day, and the staff extended the kitchen hours to take in one last order. - Location is excellent. It has great connectivity to various neighbourhoods and tourist areas (Itaewon, Gangnam, Myeongdong, Gwanghamun, Insadong) through Seoul's public transport system. The subway and bus stations are also very close to the hotel (roughly 3-7 minutes walk depending on which station). - Food was easy. Lots of cafes, convenience stores and restaurants nearby. As Muslim travellers, the Russian Street about two lanes away from the hotel was a boon because there was easy access to halal food. There were also a few small supermarkets nearby, but you would have to go much farther afield to get a bigger supermarket like Lotte since there weren't any in the area. - Good housekeeping and rooms. Everything was clean and the bed is comfy. The kitchen in the residences is fully equipped; it even came with an electric rice cooker.

We stayed for a total of almost 8 weeks at this hotel. Overall the residence facilities were good, and for anything lacking, we only needed to make a request. The staff's English was good enough to get by, and in fact, much better than most places in Seoul. We wanted to thank the concierge staff particularly who made our stay extra special and more comfortable, including but not limited to Robin, Zoe, Sarah and also thanks to Bomi! Though we've stayed at more luxurious 5* hotels, it was the attitude of the staff that helped to make this hotel feel 5*. Please continue to keep up your high levels of customer service.

very comfortable beds and the size of room is adequate. the place is really clean. I especially liked that we had a fully equipped kitchen including washer dryer. Novotel was kind enough to also provide laundry and dish washing detergent. The location is excellent, food options were never an issue. There was plenty to do and eat around the vicinity